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10 Signs It’s Time to Break Up With Your IT Provider or MSP

Yes, breaking up is hard to do but it is often the best thing for your business — especially if it provides greater security and allows for future growth. The fact is if your IT provider isn’t moving your business forward, it is probably holding it back.

So, watch for these 10 signs that it is time to make a change:

  1. Your IT provider is slow in responding to you.
  2. Their response time to tickets has increased drastically.
  3. You’ve been hacked because the current providers “security” plan leaves your company vulnerable.
  4. They don’t train new employees or retrain current ones to understand the consequences of interacting with bogus email.
  5. Your costs continually get higher and higher.
  6. They only react to problems and don’t perform regular checks to make sure everything runs smoothly.
  7. It’s hard to have a good conversation with your IT provider.
  8. You don’t seem to have the same goals for your company.
  9. They haven’t educated themselves on the latest process, cybersecurity or compliance issues.
  10. Their network is running as slow as molasses or they say your firewall isn’t sufficient and recommend a new, expensive one that you’ll be paying off for years.  

Seriously!? It’s time to shop around and see what other IT providers can offer you because, we assure you, it’s better than that. 

Maybe it’s just a problem of mismatched objectives or simply because your business has outgrown the MSP’s services. Whatever the reason, it’s clear you need a different, better and certainly more responsive IT provider. And you deserve it.

Switching IT providers doesn’t have to be difficult, stressful or expensive. Let us walk you through why with a quick consultation. Contact us or book a meeting that’s convenient for you.

Are you aware of the most common cyberattack methods?

Did you know there are over 3.4 billion phishing emails sent every day? Phishing and other cybercriminal behavior are a lot more common than you’d think.

Our free “Phishing, Smishing, Vishing, Pharming? A Cyberattacks Guide” will inform you about cyberattack methods and give you the latest in data security tips. 

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Brian Rodgers

Before Brian founded Aeko in 2016, he oversaw large teams as an IT executive within the oil and gas industry, leading the technology infrastructure that helped that company grow to an S&P 500 company. He is passionate about bringing those same strategies to small and midsize businesses, enabling them to scale their services and adapt more quickly to market changes.