What are co-managed IT services (also called hybrid IT services)?
Many companies consider co-managed IT services to be the best of both worlds because you, the client, decide how much you want in-house and what you want from a managed service provider (MSP). With co-managed (also called hybrid) IT services, you maintain an internal IT team but leverage an MSP for additional expertise and support or specialized services.
Here are a few examples of how a hybrid IT setup might work:
- Your in-house IT team handles the day-to-day IT maintenance. You lean on the expertise of a managed service provider for advice and assistance.
- Your MSP helps you to strategize, plan and select the tools needed for them to become an outsourced CTO. Your internal IT team executes those plans and manages your systems.
- Your MSP provides your after-hours help desk and coverage for sick and vacation time to keep your internal team from burning out. Plus, they offer additional bandwidth for peak times or special projects.
2022 Cyber Security Essentials Checklist
See where your business stands with these 18 critical cyber security controls established by the Center of Internet Security (CIS). Plus see the types of attacks most likely to impact your business.